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Our Story

Take front-line and management disability industry experience, add health practitioners, and a dash of business acumen and you get 17 Solutions.

With lived experience of disability, the company founder, Heather Macpherson, had a clear vision for the type of business she wanted to create. In 2020, she set about designing the Perth-based business from the ground up to operate in the NDIS environment.

17 Solutions is a completely flexible operation, with a team of hand-picked, like-minded professionals delivering the PBS services people need, where they need them, and the way they want them. We have an extensive network of providers that are consulted (when required) to ensure the best in practice research and strategies are examined.


A virtual-office operation minimises administrative overheads, but still allows us to ensure our multidisciplinary teams are comprehensively supported with supervision, professional development, coaching and detailed practice frameworks, and work together to deliver coordinated support.

This flexible business model, combined with quality systems and the 17 Solutions practice framework, allow its professionals to focus on what they do best, providing person-centred, capacity-building services to their clients.

17 Solutions Pty Ltd is a registered NDIS Provider.

Image by Maksym Kaharlytskyi

Why choose 17 Solutions?

  • We are a values-based organisation committed to working with NDIS people in their own homes and communities.
  • Our staff are mobile, seeing people in their natural environments, providing support in the community, or at home.
  • We excel in all settings including in challenging environments and with people with complex or intensive support needs.
  • We make life as easy as possible for referrers and clients by being responsive with a focus on the timely completion of reports, and regular updates on progress and goal attainment.
  • We don’t charge for an initial conversation with referrers or potential clients.
Give us a call or email to discuss how we might be able to assist.
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